1. What is the cost of the cup and are there any discounts?
All prices are on our website, but if a potential customer cannot open website at the moment or he/she has only our phone number, we are obliged to advise.
To answer this question, we have to understand what type of paper cups we are talking about: we can offer cups from 110 to 500 ml, each cup has a nominal capacity of, for example:
Nominal capacity 110ml (4oz) (total volume 125ml cup to the brim)
Nominal capacity 200ml (8oz) (total volume 270 ml cup to the brim)
Nominal capacity 300ml (12oz) (total volume 345ml glass to the brim)
Nominal capacity 450ml (16oz) (total volume 560ml glass to the brim)
Nominal capacity 600ml (20oz) (total volume 560ml glass to the brim)
All paper cups have a difference in density, namely:
- Double wall paper cups
- Single wall paper cups
- Kraft paper cups
- Lids for cups
Basically two kinds of lids for cups are sold:
with a straw slot for cold drinks and
lid with an opening for drinking.
All prices are listed on the site, depending on the quantity.
2. How many cups can I buy or what is the minimum circulation?
Paper cups are divided into two types:
standard designs and cups with printing customer.
Standard cups are always in stock, several designs that you can buy a minimum of one box:
4oz - green, red, orange and white (1000 in pack)
8oz - green, red, orange, white, measuring cups and white (1000 in pack)
12oz - Candy Stripe pink, Candy Stripe green, Candy Stripe blue and white (1000 in pack)
16oz - Candy Stripe pink, Candy Stripe green, Candy Stripe blue and white (1000 in pack)
20oz - Candy Stripe pink, Candy Stripe green, Candy Stripe blue and white (500 in pack)
8oz - Altino Cups, Break Time Cups, kraft and white (500 in pack)
12oz - Altino Cups, Break Time Cups, kraft and white (500 in pack)
16oz - Altino Cups, Break Time Cups, kraft and white (500 in pack)
4oz – brown (1000 in pack)
8oz – brown, fusion (500 in pack)
12oz - brown, fusion, black (500 in pack)
16oz - brown, fusion (500 in pack)
When ordering an individual printing, minimum circulation of 1000 pcs. of all cups capacity
Speedy Cups-72 hours
Express Plus-3-6 days
The prices depend on the timing of production. The most optimal option is 7-10 days. When ordering large runs - price is calculated individually. Large order -from 1000 considered cups.
3. How to order paper cups with its own design?
Client should download the template on our website under http://cupsservice.com/polygraphy or get it from us by mail for which capacity he would like to apply. Design template is a scan of cups with markings for application design.
If the client does not know how to do it, and it does not have its designers, we can provide our design for free.
If you need to come up with a design for the customer, the price negotiated depending on the complexity of the work of the designer.
* All prices are on the site, as there are prescribed depending on circulation.
4. Delivery, payment and refund?
All orders are sent via Interlink, FedEx, UPS or Tuffnells on a 2 -3 day service. All orders placed before 1pm Mon - Thurs will be sent out the same day. Please contact our sales team if you require your order urgently. You will receive an email as soon as your order is dispatched.
Cups Service charge a flat rate of £8.95 per delivery whether you order 1 product or 1000 products. Deliveries are generally made on weekdays only (Monday to Friday, excluding Bank Holidays) between 08:30am and 6.00pm, and require a signature.
If you do not receive your parcel or a
calling card on the expected day of delivery please contact us immediately.
We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order.
Right To Cancel
You have the right to cancel your order within seven days from receipt of the goods. We will issue refunds and credit your debit/credit card when the cancelled goods arrive with us by return postage. Delivery charges cannot be refunded.
To return any items, e-mail us at firstname.lastname@example.org quoting your order number. The items should then be returned by an agreed delivery method.
If you receive incorrectly supplied goods, we will offer prompt replacement, refund or alternative item to the same value. Contact us within 7 days, quoting the order number, and we will arrange for the uplift of incorrect goods and delivery of correct goods.
Please ensure you inspect any goods prior to signing for delivery. Any visible damage whatsoever should be noted and the delivery signed for as damaged. If inspection is not possible please ensure you sign for goods ‘unexamined’ allowing us to lodge claims with our delivery partners.
Damaged or defective goods should be reported to us with 24 hours of receiving the delivery. Please quote your order number to allow us to find your details efficiently. We will arrange for the uplift and inspection of goods. Should we, upon receipt of items be satisfied as to the alleged defects we will either replace the goods or arrange a refund of the full value of the goods. Cups Service Limited will incur redelivery postage costs for defective or damaged goods.
We advise you return goods using special/recorded delivery or equivalent service. You can obtain a proof of posting certificate free at any post office. If you do not wish to post the item yourself, Cups Service Limited can arrange courier uplift. This will incur a charge of £10.00
Cups Service Limited will not be held responsible for any uninsured items lost in transit, please ensure you at least obtain a proof of posting certificate, which are free at any post office.
6. How do I pay and when will you send?
We can accept payment on account of direct payments through our web site when ordering online or send invoice by e-mail.
Shipping product on the next day after payment.
Of course, the conditions for the corporate client may be different, make concessions up to 50% before production and 50% after. Discussed individually.
7. Cups for vending machines
This is a separate very profitable market segment for us. This type of cups used in automatic coffee machines. Cups tested in all the most popular models of coffee machines (such as Saeco and Durga ) .
May raise questions about whether the cup is stuck in a node, it is the most important issue for vendors, as if the cup was stuck, the vendor loses money by selling coffee and calling the wizard for that would fix the problem.
We boldly assert that our cup works fine in the vending machine, has passed the test as many well-known brands.
We can also offer free send 100 or 200 cups for the test.
As the speciality coffee market
has developed operators of automatic drinks vending machines, have requested
cups that reflects the higher value of fresh brew coffee and tea. Automatic
paper vending cups are predominately used in the 250ml / 8oz size;
Minimum order quantity for printed-paper vending cups is from 100,000.
Call us today to discuss a trial and free samples.